Terms of Use
Acceptance of Terms
Welcome to our plush toys website! By using this website and the services it provides, you agree to abide by the following Terms of Use. If you do not agree to these terms, please do not use this website.
We reserve the right to update and modify the terms at any time, and any changes will be posted on this website and take effect.
Account Management
When users register for an account, they are required to provide accurate and up-to-date personal information. You are responsible for keeping your account password confidential and are responsible for all activities using your account.
If you find any unauthorized use of your account, you should notify us immediately.
Intellectual Property
All content on this website, including text, images, trademarks and copyrighted materials, belongs to us or our content providers and is protected by intellectual property laws.
Users may not copy, modify, disseminate or use for any commercial purpose without our express written consent.
Privacy Policy
Personal Information Collection
We collect personal information provided by users during the registration and purchase process, such as name, address, email address, etc., in order to process orders and improve service quality.
Use of Information
The collected information will be used for order processing, customer service, product and service improvement, and to send you promotional information by email or text message (if you choose to receive it).
Sharing of Information
We promise not to sell or rent your personal information to third parties. We only share information with third parties when required by law or to complete the transaction process (such as payment processing).
Return Policy
Return Conditions
Products can be returned within 30 days from the date of purchase if they are unopened and in their original packaging.
Exchange Process
If you need to exchange, please contact customer service and explain the reason for the exchange. We will provide exchange instructions and process your request based on stock availability.
Refund Method
After the return is approved, we will refund the amount to your payment account within 7 business days.
Order Processing
Once the order is confirmed, you will receive an order confirmation email and tracking number via email.
Shipping and Delivery
We offer a variety of shipping options, including standard shipping and expedited shipping. The estimated delivery time will be provided when you select the shipping method.